Frequently Asked Questions

How much does it cost to clean an area rug or oriental rug?

The price depends on several key factors such as: the type of fiber, size of the area rug or oriental rug, if there is pet urine or pet stains, and if it will be done in home or off site. Please call us 407-777-0124 to get a quote or fill out any of our contact forms. 

If all your looking for is the cheapest cleaning company with the best price we are not a good fit for each other. 

Area rugs and oriental rugs can be very expensive. With that being said to properly clean them we use top of the line cleaning equipment and solutions to provide the best cleaning possible. Cheap companies want to make money as fast as possible and sacrifice quality. We want to make sure your rugs are cleaned properly. All of our technicians are trained and certified unlike many in this industry.

Would you trust the cleaning of your very expensive oriental rug to the cheapest bidder? I wouldn’t. You get what you pay for. 



can you clean Area Rugs or Oriental Rugs on Location?

We may be able to clean synthetic area rugs on location of your home or office. We don’t clean natural fibers on site due to many factors. We need to clean them in a controlled environment. 

Ive Had my Oriental rugs cleaned by another company and it looks like it turned brown

We recommend you call whomever cleaned your carpet. Some companies arent trained and certified to properly clean your investment. We have had extensive calls by customers who have had their expensive rugs damaged by companies who aren’t trained. Not every carpet can get wet or be steam cleaned. 

My area rug or oriental rug contains pet and urine stains

Whether its an area rug or oriental rug that is synthetic or natural it would need to be cleaned off site. We can arrange pick up and drop off times. Please call us 407-777-0124


The answer to this question greatly depends on the type of rug and wherein a home, office, or public building it’s located. For rugs that experience normal wear, you should clean them every 1 to 5 years, depending on how much traffic it gets. For high-traffic rugs or rugs in homes with pets, clean them yearly. Rugs in entranceways, hallways, kitchens, and bathrooms should be professionally cleaned every 1 to 2 years. Rugs in living, family and dining rooms can go between cleanings for 2 to 4 years. For bedrooms, most rugs only need a thorough cleaning every five years, and for wall hanging rugs, every 38 years.

How long will it take to get my ares rugs back?

It takes between 7 to 14 business days, depending on the rug type, condition received for processing, and the particular cleaning and treatments being done for your rug. At certain times during the year, it may take even a bit longer. This circumstance may occur around holidays and late summer/early fall when families are getting ready for the school year. Please plan well in advance to insure a clean rug back at home when desired for that special occasion. For your convenience, we will be happy to schedule a delivery date and time when we pick up your area rug.

Do I need to remove furniture off my area rugs prior to arrival?

We will gladly move most furniture pieces to safely retrieve your rug; however, some particularly heavy pieces, such as pool tables need to be moved prior to our arrival. We also request you remove all small breakable items from the tops of all furniture that will need to be moved. The moving of furniture will require a nominal fee for this extra service. To avoid a fee, please have the rugs rolled up and ready for pick up.

Do you guarantee stain removal?

Unfortunately no company anywhere can guarantee stain removal. Stains affect the fibers and depending on the stain and or time its been on the rug it sometimes becomes permanent especially if the customer tried to remove it first. This usually sets the stain. If the stain just happened please call us 407-777-0124 as soon as possible for the best possible success.

Regardless if stains are present after cleaning full payment is still due upon return of rugs. 


Do you offer rug protector?

For an extra fee we can apply apply a protector. Fiber protector retards soiling and helps prevents stains from becoming permanent. It is child and pet safe and is non toxic.

Can I Ask You for Advice?

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What to Expect During Your Professional Area Rug  Cleaning

We will begin with a thorough deep vacuuming to remove top debris and dry soil.

We apply a pet and kid-safe pre-condition treatment designed to break down soil and grime.

We use state-of-the-art mechanical equipment to work the solution deep into the carpet fibers to ensure the deepest clean possible. This also helps to loosen soil and debris.

We rinse the solution from the carpet, using extremely hot water to flush out residue, soil, and solids while killing up to 99% of bacteria.

If you would like to protect your investment, we will apply a carpet protectant and groom your carpet for optimal dry time. This is an extra service that is not included with basic area rug or oriental rug cleaning and will be an additional fee.


Expert Area Rug Cleaning Near You!

The Steam Master Florida LLC Area Rug Cleaning services Deltona, Fl and the surrounding areas! View our locations below and learn more about how we can service your needs, no matter where you are!

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